1. Information We Collect
- Account Information: Name, email, phone number, login credentials.
- Payment Information: Transaction details processed via Razorpay. We do not store full card information.
- Usage Data: Interaction with our services, analytics, IP address, browser type, and device information.
- Cookies & Tracking: Cookies and similar technologies to improve user experience and track performance.
2. How We Use Your Information
- To provide and maintain Flowkon services.
- To process payments and manage subscriptions.
- To communicate important updates, promotional offers, or security alerts.
- To analyze usage patterns and improve our platform.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing of Information
Flowkon does not sell your personal data. We may share your information in the following circumstances:
- With payment processors like Razorpay for payment processing.
- With trusted service providers who assist in delivering our services.
- To comply with legal requirements or enforce our Terms & Conditions.
4. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5. Security of Information
We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure.
6. Your Rights
- Access and correction of your personal data.
- Request deletion of your data, subject to legal obligations.
- Withdraw consent for data processing where applicable.
- Opt-out of marketing communications at any time.
7. Third-Party Services
Flowkon may use third-party services such as analytics tools, advertising networks, and payment gateways (Razorpay). These third parties have their own privacy policies.
8. Children's Privacy
Flowkon services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
Flowkon may update this Privacy Policy from time to time. We recommend reviewing it periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@flowkon.io.